That is nothing new in saying that the world is changing really fast in the past decades. But what can’t one ignore is that it affects every single aspect of our lives. The globalization brings challenges to enterprises in achieving …
Design Thinking as Management Approach in Service Design Read more »
Markus & Adam from WorkPlayExperience and Marc from MCI and Destinable team up to offer an afternoon packed with service design insights and lots of fun. Instead of only talking about, we’ll be working with the Customer Journey Canvas and …
Introducing policies for freedom of choice in the public sector are more often applied today than some decades ago. In Sweden we have seen pharmacies, health care, elderly care, schools etc. opened up for competition and policies for freedom of …
Design – a way of highlighting the patient and user perspective in the public sector Read more »
