ServDes2014 will take place at ImaginationLancaster (Lancaster University). Find out how to get here and where you can stay once you’ve arrived.
Travel & Accommodation
Conference committee
Yoko AkamaRMIT University, Australia
Jeanette Blomberg
IBM, USA
Carla Cipolla
Universidade Federal do Rio de Janeiro, Brazil
Simon Clatworthy
School of Architecture and Design, Norway
Stefan Holmlid
Linköping University, Sweden
Yong Se Kim
Sungkyunkwan University, South Korea
Satu Miettinen
University of Lapland, Finland
Nicola Morelli
Aalborg University, Denmark
Janne-Valtteri Nisula
Laurea UAS, Finland
Lia Patricio
University of Porto, Portugal
Daniela Sangiorgi
Politecnico di Milano, Italy
A short history
ServDes conference was born on a bridge in Pittsburgh U.S. during the Emergence 2007 Service Design Conference organized by Carnegie Mellon University. Professor Simon Clatworthy (AHO), senior lecturers Virpi Kaartti (Laurea UAS) and Janne-Valtteri Nisula (Laurea UAS) decided to create a scientific multidisciplinary Nordic Service Design & Innovation conference. Soon professor Stefan Holmlid (Linköping University) and professors Nicola Morelli and Christian Tollestrup from Aalborg University joined the initiative. ServDes founding members are: AHO, Laurea UAS, Linköping University, Aalborg University.
The first conference was held in Oslo in AHO. It was done as a co-operation between the founding members, Simon Clatworthy as its main organizer. ServDes got a good start. Some 50+ international research papers were accepted. Second ServDes conference was held in Linköping University, Stefan Holmlid as its main organizer. This time conference gained about 60+ scientific papers. During the second ServDes conference its program committee decided to change the conference from Nordic to international due to international interest.
Third ServDes conference was held in Laurea University of Applied Sciences in February 2012. Its main organizers were Janne-Valtteri Nisula and Virpi Kaartti. ServDes.2012 was part of World Design Capital Helsinki 2012 program.
Why attend
ServDes is a great opportunity to take part in the discussions that are shaping the young discipline of Service Design. It also offers great ways to share both academic and practical insights, and for those who are not yet familiar with the emerging discipline, it is a learning experience which can inspire new design thinking and business opportunities.
For the practitioner, ServDes provides a platform to change and exchange knowledge about how Service Design can be applied in different domains and professions. Inspiration about new tools and techniques, cutting edge research, and insights about how others design services allow practicing designers to develop their skills, and perhaps change the way they work. Of course, the conference also offers ways to meet with like-minded and plant seeds of future co-operations, and last but not least, it is a great way to come into contact with potential clients.
For companies in all sectors, the conference is a way to see and hear about the potential of Service Design. Cases will be presented by practitioners and academics, but also by companies that have already worked in one way or another with service designers. Workshops and other types of sessions will provide practical insights about what Service Design is and how it can fit into different business areas. All in all, this is a great way for companies with varying degrees of experience of working with Service Design to reinvent their business.
For academics who focus their work on Service Design, this is the premiere conference and the only one with a double-blind review process, thus ensuring academic credibility and fair judgements of submissions. All accepted papers will be published online for easy access. Aside from that, in-depth case studies highlighting challenges and solutions described by practitioners will increase the understanding of the field, but also allow important research results to be communicated directly back to the practicing service designers.
For all who visit the conference we will make sure that it is a memorable and fruitful experience.
