Check the conference program by following links below: ServDes.2012PreconferenceDay8Feb ServDes.2012ResearchDay9Feb ServDes.2012BusinessDay10Feb  

ServDes2012_Schedule – (draft verision) here is the detailed schedule for the ServDes.2012 conference. Not even month to go, see you all soon!

We have already confirmed two keynote speakers to the conference. 1. Anne Stenroos, Design Director, Kone 2. Evert Gummesson, Professor of Service Management and Marketing, Stockholm University School of Business Keep an eye for conference program, it will be updatet …

2 keynote speakers confirmed! Read more »