ServDes

ServDes 2014 submission is now closed. We have more than 90 papers from authors of many nationalities spanning Asia, America, Europe and Scandinavia. We also have 13 workshops. Our 50+ reviewers will now be considering them so that a final selection can be made for an exciting conference programme.

You can now view the ServDes 2012 papers in the archive by following the link to the 2012 conference and clicking on proceedings.

The deadline for submission of papers has been extended until Friday 15th November

Pam Hearne has joined the ServDes 2014 team as the Conference Operations Manager. Based at Lancaster University she will be working on Tuesdays and Thursdays and can be contacted via the info@servdes.org e-mail.

ServDes2014 conference is approaching and more detailed planning is happening! The Conference Organizers have started to create a blueprint of the conference preparation and development from now until the event. We have created a blueprint that we are going to update and develop to create a more accurate action plan. The Conference Committee are looking forward to our conference operations […]

Dominic Campbell is a digital government specialist and social innovator with a background in government policy, communications and technology-led change. He is an experienced organisational change agent with senior management experience in implementing successful change initiatives within the local government sector, with a primary interest in emerging uses of new media, design and “social” strategies to […]

Pelle Ehn, is professor at the School of Arts and Communication, Malmö University, Sweden. He has for four decades (!) been involved in the research field of participatory design and in bridging design and information technology. Research projects include DEMOS from the seventies on information technology and work place democracy, UTOPIA from the eighties on […]

The ServDes 2014 Call for Papers is out! We are looking for long and short papers as well as for workshop proposals. The papers will be subject to a double-blind peer-review process. Accepted contributions will be published electronically in the conference proceedings and selected best papers will be published within special issues on Service Design […]

ServDes 2014 theme is about Service Futures. The services we currently have influence they way we live, move, learn or socialise. The way we conceive and develop the future of services will influence our own future. Also the concept of service has evolved and expanded from just an economic sector or an addition to products […]

ServDes has renewed its conference committee considering its international scope. Some members left and some were added to become more representative of the growing global service design research community. We welcome Jeanette Blomberg (IBM, USA), Yong Se Kim (Sungkyunkwan University, South Korea) and Lia Patricio (University of Porto, Portugal).

The ServDes website has been re-designed to make it simpler and more accessible. We want information from previous conferences to be adequately archived and to have a fresh new look for each conference edition! Keep an eye on it as more news will come soon!

Here are the presentations of our  two KeyNote speakers; Evert Gummesson & Anna Thygesen: Presentation Evert Gummesson Presentation Anna Thygesen If you would like to read or upload accepted research papers follow the link below: https://servdes.org/conference/servdes-2012-research-papers