| 09:00 – 10:30 |
|
Creating together and participating: papers 40 – 63 – 31 |
Tools/ approaches to service design  papers 72-67 -65 |
Design for Social Innovation                 papers 90 – 83 – 75 |
| 10:30 – 11:00 |
Coffee break
|
| 11:00 – 12:30 |
workshop – the practice of Service Design – DesignIT – SDN DK |
Value Co-creation papers 118 – 27 |
Public services, organisation and data papers 97 – 36 – 84 |
|
|
| 13:30 – 15:00 |
Panel – Discussing Service Design – SDIN |
Creating together and participating:Â Â Â Â Â Â Â Â Â Â Â Â Â papers 70 – 8 – 80 |
Tools/Approaches to Service Design 24 – papers 102 – 71 |
Servitization    papers 20 – 99 |
| 15:00 – 15:45 |
Transfer to DDC/MindLab
|
| 15:45 – 16:00 |
Parallel session DDC: coffee |
Parallel session MINDLAB: coffee |
| 16:00 – 16:25 |
Introduction DDC |
Introduction Mindlab |
| 16:25 – 16:50 |
Paper 79 – 42 – 34 |
Presentation SKAT |
| 16:50 – 17:15 |
Paper 73 – 44 |
| 17:15 – 17:50 |
| 17:50 – 18:30 |
Discussion |
Discussion |
| 18:30 – 19:30 |
TRANSFER TIME
|
| 19:30 |
Conference Dinner
|
The papers’ number refer to the list of accepted papers
